Elixant Hosting provides quality hosting services to clients from all around the world; the following terms and conditions have been put in place to ensure that this quality is maintained.
Content:
All services provided by Elixant Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Elixant Hosting from any claims resulting from the use of the service that damages the subscriber or any other party.
Examples of non-acceptable content or links:
Pirated software
BitTorrent servers and trackers
"Illegal MP3's"
Hackers programs or archives
Warez Sites
Pornography (legal or otherwise)
Elixant Hosting will be the sole arbiter as to what constitutes a violation of this provision.
Chat Rooms:
Elixant Hosting does allow our clients to install their own chat rooms. However, these tend to be large system hogs and may fall into the usage limitations clause. You are free to run your own chat script, as long as it does not hinder server performance.
Background Processes/Programs:
Elixant Hosting may allow client's programs to run continually in the background, these are considered on a one to one basis and an extra charge may be incurred based on system resources used and operational maintenance needed.
IRC & Telnet/SSH:
Elixant Hosting does not allow IRC or IRC bots to be operated on our servers. Hosting any sort of IRC channel, bot, or relay will result in the immediate termination of your account without refund. Anyone found hosting such files will be held financially responsible for any damage caused to our servers or fees imposed upon Elixant Hosting by our server providers.
Please contact our support department to request SSH access. All SSH activity is logged and reviewed frequently. Access may be revoked at any time.
Spamming:
Spamming, or the sending of unsolicited email, from an Elixant Hosting server or using an email address that is maintained on an Elixant Hosting machine, is STRICTLY prohibited. Elixant Hosting will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptable, as long as opt-out/removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 1000 pieces per hour. Large mailings are preferred to be sent from the hours of 12AM - 5AM Central Time.
Server Abuse:
Any attempts, whether intentional or accidental (runaway processes or excessive resource usage caused by poorly written scripts), to undermine or cause harm to an Elixant Hosting server or customer of Elixant Hosting is strictly prohibited. Elixant Hosting may terminate any account believed to be abusing the network without warning. Web-based games are allowed on our server; however, if these games affect the performance of the entire server, we reserve the right to suspend the account. If the web-based game results in 2 or more account suspensions based on excessive resource usage, we WILL terminate the account without a refund.
Data Security/Backups:
Data stored on the internet is not secure; even the most complex of password protection or encryption services can be hacked. You are responsible for protecting sensitive data, and under no circumstances should confidential information such as credit card numbers be stored on your hosting account. Although steps are taken to create backup copies of data stored on Elixant Hosting servers, we do not guarantee the security of your data in unforeseen events such as a server being hacked. You are responsible for creating backup copies of your work so that it may be restored in an emergency. On servers with backup hard drives, a $10 recovery fee will be assessed for client requested data recovery (as a result of accidental data loss or hacking).
Suspension/De-Activation:
Violation of these terms and conditions is grounds for account suspension or de-activation. Elixant Hosting reserves the right to remove any account without prior notice. If Elixant Hosting deactivates your account(s) for violating our TOS, your will forfeit your rights to a refund. Warnings will be issued in most cases, but more serious violations can result in immediate suspension or termination of the account.
60 Day Free Refund:
With each hosting account comes an incredible piece of mind; you can request a complete refund within the first 60 days of service if you are not completely satisfied. However, if you decide that you would like to cancel your service, you must contact a customer service representative WITHIN 60 days from the signup date for your service. If you wish to keep the service, no action is required on your part; our system will continue billing you after the 60 day refund period unless you cancel within that time. If you violate any portion of this TOS/AUP, you immediately forfeit your right to claim a refund.
Changes to this AUP/TOS:
Elixant Hosting reserves the right to change this AUP without warning, though major changes may be communicated via the customer forums, or via e-mail.
Last Revised: March 12, 2006.
Content:
All services provided by Elixant Hosting may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Elixant Hosting from any claims resulting from the use of the service that damages the subscriber or any other party.
Examples of non-acceptable content or links:
Pirated software
BitTorrent servers and trackers
"Illegal MP3's"
Hackers programs or archives
Warez Sites
Pornography (legal or otherwise)
Elixant Hosting will be the sole arbiter as to what constitutes a violation of this provision.
Chat Rooms:
Elixant Hosting does allow our clients to install their own chat rooms. However, these tend to be large system hogs and may fall into the usage limitations clause. You are free to run your own chat script, as long as it does not hinder server performance.
Background Processes/Programs:
Elixant Hosting may allow client's programs to run continually in the background, these are considered on a one to one basis and an extra charge may be incurred based on system resources used and operational maintenance needed.
IRC & Telnet/SSH:
Elixant Hosting does not allow IRC or IRC bots to be operated on our servers. Hosting any sort of IRC channel, bot, or relay will result in the immediate termination of your account without refund. Anyone found hosting such files will be held financially responsible for any damage caused to our servers or fees imposed upon Elixant Hosting by our server providers.
Please contact our support department to request SSH access. All SSH activity is logged and reviewed frequently. Access may be revoked at any time.
Spamming:
Spamming, or the sending of unsolicited email, from an Elixant Hosting server or using an email address that is maintained on an Elixant Hosting machine, is STRICTLY prohibited. Elixant Hosting will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptable, as long as opt-out/removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 1000 pieces per hour. Large mailings are preferred to be sent from the hours of 12AM - 5AM Central Time.
Server Abuse:
Any attempts, whether intentional or accidental (runaway processes or excessive resource usage caused by poorly written scripts), to undermine or cause harm to an Elixant Hosting server or customer of Elixant Hosting is strictly prohibited. Elixant Hosting may terminate any account believed to be abusing the network without warning. Web-based games are allowed on our server; however, if these games affect the performance of the entire server, we reserve the right to suspend the account. If the web-based game results in 2 or more account suspensions based on excessive resource usage, we WILL terminate the account without a refund.
Data Security/Backups:
Data stored on the internet is not secure; even the most complex of password protection or encryption services can be hacked. You are responsible for protecting sensitive data, and under no circumstances should confidential information such as credit card numbers be stored on your hosting account. Although steps are taken to create backup copies of data stored on Elixant Hosting servers, we do not guarantee the security of your data in unforeseen events such as a server being hacked. You are responsible for creating backup copies of your work so that it may be restored in an emergency. On servers with backup hard drives, a $10 recovery fee will be assessed for client requested data recovery (as a result of accidental data loss or hacking).
Suspension/De-Activation:
Violation of these terms and conditions is grounds for account suspension or de-activation. Elixant Hosting reserves the right to remove any account without prior notice. If Elixant Hosting deactivates your account(s) for violating our TOS, your will forfeit your rights to a refund. Warnings will be issued in most cases, but more serious violations can result in immediate suspension or termination of the account.
60 Day Free Refund:
With each hosting account comes an incredible piece of mind; you can request a complete refund within the first 60 days of service if you are not completely satisfied. However, if you decide that you would like to cancel your service, you must contact a customer service representative WITHIN 60 days from the signup date for your service. If you wish to keep the service, no action is required on your part; our system will continue billing you after the 60 day refund period unless you cancel within that time. If you violate any portion of this TOS/AUP, you immediately forfeit your right to claim a refund.
Changes to this AUP/TOS:
Elixant Hosting reserves the right to change this AUP without warning, though major changes may be communicated via the customer forums, or via e-mail.
Last Revised: March 12, 2006.
